Privacy Policy

Introduction

At Studcasa, we're all about making your exchange experience unforgettable — and that includes respecting your privacy. This policy explains how we handle your data, in line with the GDPR and the French Data Protection Act.

Who We Are

Studcasa SAS, headquartered in Ornex, France (SIRET: 94124917900016), is responsible for processing your personal data. Questions? Contact our Data Protection Officer at robin@studcasa.com.

What Data We Collect

We collect different types of information depending on how you use Studcasa:

  • Identity data: First name, last name, email, phone number

  • Academic info: Home university, host university, duration of exchange

  • Form insights: Exchange experience feedback, housing reviews, tips

  • Navigation data: Pages visited, form activity (we don't use cookies or trackers for now)

Why We Collect It

We process your data to:

  • Match you with great housing options and communities

  • Set you up in group chats and local guides

  • Improve our recommendations and tools

  • Send you helpful info about your exchange (tips, updates, housing advice)

  • Generate anonymized content (like city cheat sheets)

Legal Grounds for Processing

We process your data based on:

  • Your consent (e.g. when submitting feedback)

  • The performance of the services you request

  • Our legitimate interest in improving Studcasa and helping future students

  • Legal obligations when required

AI & Insights

We may use AI tools to summarize anonymous responses and generate helpful content (like city guides). No personal data is published without consent.

Who Sees Your Data

We only share your data with:

  • Authorized Studcasa team members

  • Technical partners (e.g. Scaleway for hosting, Notion for databases)

  • Trusted partner institutions, only with your consent

  • Legal authorities if required

We never sell your data.

How Long We Keep It

  • While you're using Studcasa

  • Up to 2 years after your last activity (if inactive)

  • As long as needed for legal requirements

Your Rights

You have rights under the GDPR, including:

  • Access, correct, or delete your data

  • Restrict or object to processing

  • Data portability

  • Withdraw consent anytime

  • Set post-mortem data instructions

To exercise any of these, just email us at robin@studcasa.com.

Data Security

We use secure infrastructure (Scaleway servers in France + Notion DB) and modern technical safeguards to protect your data.

International Transfers

If data ever leaves the EU, we ensure it's protected by valid legal safeguards (like standard contractual clauses).

Cookies

We currently don’t use cookies or tracking tools. If that changes, we’ll update this policy and ask for your consent.

Updates

If this policy changes in a major way, we’ll let you know via our site or by email. Last updated: 21/04/2025

Complaints

If you’re not happy with how we handle your data, you can contact the French Data Protection Authority (CNIL): www.cnil.fr.


TL;DR: We respect your data. We use it to help you and future exchange students have the best experience possible. And if anything feels off, just hit us up.

— The Studcasa Team 😎